CASE STUDY: Technology Company

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Company
A Michigan-based $60 million technology innovator with multi-state distribution, manufacturing and service facilities.

Challenges

• A decline in sales and profits over five years to $47 million
• Several consultants led fragmented efforts with no results
• Lacked strategic plan for growth

Solution
Assessed current business conditions; created an actionable strategic plan and baseline for progress measurement. Facilitated and implemented a collaborative, organization-wide strategic growth and improvement plan tied to leadership vision.

Objectives

• Transition organization from distribution/sales focus to turn-key systems solution provider
• Increase collaboration within management team to initiate and deploy new growth strategy
• Expand resource sharing by various profit centers to reduce service costs
• Develop milestones and performance scorecards
• Staff two key positions to accelerate reinvention process

BENEFITS FROM EIGHT MONTH COLLABORATION

• Increased sales 19% over same period in previous year
• Reduced cost of services by $400,000
• Increased net income by $722,000 over same period in previous year
• Increased annual projected net earnings by $850,000
• Total turnaround projected to be $1.3 million in one year